Offset Warehouse Customer Reviews


We're delighted to work with sewers and creatives all over the world. We aim for all of our customers to have a great experience with friendly, helpful customer service and beautiful products that exceed their expectations.

Below, you'll find some glowing reviews from our customers. You can find more reviews when you Google our company name here. Leaving positive reviews really makes such a difference to small, independent businesses like ours, so please do add your reviews too, or send them in to us and we will add them here! 

If you've had anything other than top-notch service, it's absolutely vital that we know so we can do what we can to rectify it and prevent it happening again, so please get in touch here (info@offsetwarehouse.com).

 

"The material arrived safely and is just as lovely as I expected! I plan to post the finished product, two upholstered chairs, when they are finished... I plan to buy more from you in future. Credit for me finding you goes to my son Ross, for whom the chairs are going to end up with"

- Fiona Douglas, UK.

 

"I've bought many pieces of fabric and also organic threads from Offset Warehouse, and have been delighted with all of them. The service is great – friendly and knowledgeable – and the quality of the fabrics is excellent. One of the main reasons I like Offset Warehouse, apart from their lovely range, is their environmental policy, their focus on sustainable fabrics, and their relationship with the people who weave the fabrics for them, ensuring that they are paid a fair price for the work."

- Dee Weaver, UK

 

"I am very happy to have found Offset Warehouse, and with the fabric they sent me. Initially I found a fabric which I thought suitable on the John Lewis website, and received a swatch from them, but when I went to place my order their website refused it, based on my address. I then returned to searching the web, found Offset Warehouse, received a swatch, placed an order, and received it within a few days.

I did raise a query with John Lewis who say that they do deliver to the Outer Hebrides (as their website says they do - albeit at an extra charge for certain items) but their website still refused my order when I tried again.

The fabric that I ordered from Offset Warehouse was nicer that that which J Lewis would not deliver, they did not charge excess postage, and I will be ordering from them again."

- Sue, UK.

 

"I have been really impressed with the fabric from this store, excellent value and a great choice. The items I received were securely packaged and arrived promptly. It seems there are always new fabrics coming in and I love to browse to find inspiration. The quality of the fabric has been fantastic, I have ordered two separate linens that had minimal shrinkage when washed and are wearing so well (as a set of lounge wear and pyjamas). 5/5 stars. A very happy customer."

- Carol, UK.

 

"I had a great experience with my order from Offset Warehouse. The package arrived in a timely manner even though it was shipped from the other side of the globe. The fabric is absolutely gorgeous and I'm incredibly happy with it. The customer service was outstanding! I accidentally forgot to apply the discount code that was being offered when I placed my order and when I emailed customer support they graciously applied the code to my order. I highly recommend Offset Warehouse for all your unique, high quality fabric needs."

- Heidi, USA.

 

"As a sewer, I have found it increasingly difficult to keep my sewing eco friendly. The vast amounts of plastic-based synthetics, used in everything from fabric to thread to zips, mean that I am wary when purchasing online. However, the experience I had with Offset Warehouse was wonderful. They have everything that I need, and always post orders speedily and beautifully packaged. I would certainly recommend this fabulous shop to everyone, and especially those that are conscious of their impact on the planet, and the places that their fabrics are being produced."

- Georgia, UK.